Emotional intelligence

Emotional intelligence (EI) is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills: emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating your own emotions and cheering up or calming down other people.
Here are six simple ideas on how to be emotionally intelligent
Willingness: Willingness creates an open and honest mindset and opens us to new ideas and solutions
Quiet time/reflection: Give yourself the gift of five minutes in the morning and evening and that can give you back control of your entire day
Service focused: Service and EI quickly change our focus. When we are emotionally connected to the success of others, they relax and work to their actual capacity
Compassion and cooperation: Cooperation allows us to see the needs of others and value them as being as important as our own needs.
Gratitude: For all things, all times. A focus on gratitude frees us from the bondage of negative emotions, which block the positive effects of the first four concepts.
Action: Without action, all change is simply an intellectual process. Only action facilitates change. We won’t fix everything right away, but if we take small steps every day, we will see dramatic results before we know it.

Source: psychologytoday, bizjournal

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